OVERVIEW

    Why Telephony Integrations Matter?


    Caller Digital effortlessly integrates your call routing, SMS alerts, and real-time call analytics with top cloud telephony platforms. It will automate the outbound/inbound calls, reminders, or any tracking of campaigns.

    Bullet point iconSeamless Call Routing
    Bullet point iconAutomated Alerts & Reminders
    Bullet point iconReal-time Call Analytics
    Bullet point iconUnified Campaign Tracking
    Telephony Integration With Voice AI
    Sync Data

    What Gets Synced Automatically?

    Voice Calling

    Inbound & outbound call support.

    Direct Messaging

    Bulk SMS and automated text follow-ups

    Data Recording

    Call recording, logging & compliance-ready storage.


    Omnichannel

    Unified communication across voice, chat, and WhatsApp.

    Complex Issue Routing

    IVR routing & escalation to human agents.

    Syncing Data

    Real-time call data synced to your CRM.

    Supported CRM Platforms

    Popular CRM Platforms We Support

    Salesforce
    Zoho CRM
    HubSpot
    Freshsales
    Pipedrive
    Dynamics 365
    Salesforce
    Zoho CRM
    HubSpot
    Freshsales
    Pipedrive
    Dynamics 365
    How it Works

    How the Demo Works

    Get an End to End overview of How The Demo Will Look

    Connect CRM
    01

    Connect Your CRM

    Use secure APIs, webhooks and native connectors while connecting with CRM.

    02

    Choose Sync Preferences

    Select the data which you want to link like calls, chat, or others.

    Choose Sync Preferences
    Go Live
    03

    Go Live

    Now every interaction is synced and automated with no use of manual effort.

    Why Integrate

    Benefits of Integration

    30–50%
    Voice Minutes faster lead follow-up
    60%
    Less time on manual entry
    15X
    Data accuracy & team productivity
    Unified
    Lead lifecycle from call to conversion

    The Industries We Serve

    Caller Digital's voice AI platform is trusted across diverse sectors where high-volume communication is key. Whether you're managing customer support, confirmations, reminders, or feedback — our platform automates conversations to help teams scale, serve, and succeed.

    Healthcare & Hospitals

    Nurture patient experience, manage appointment bookings, reminders, and regularize follow-up calls through AI agents.

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    Retail & E-commerce

    AI automation for customer support directly tracks orders, failed deliveries, and collects feedback.

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    Telecom

    Automate customer service calls, billing inquiries, service activation, and technical support for telecom providers.

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    Real Estate

    Automate property inquiries, schedule viewings, and send follow-up calls to potential buyers and sellers.

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    Education

    Automate student enrollment, send course reminders, collect feedback, and provide 24/7 support for educational institutions.

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    BFSI

    Automatically send payment reminders, verify customer details, and provide a 24/7 call support service.

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    Hospitality

    Voice AI for hospitality business automation manages guest bookings, interactions, and post-stay feedback.

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    Logistics

    Streamline delivery notifications, shipment tracking updates, and customer communication for logistics companies.

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    Travel & Tourism

    Automate itineraries confirmation, handle cancellations, and collect real-time customer feedback.

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    Insurance

    AI call automation accelerates policy servicing, eases the process of renewals, claims, and onboarding.

    Learn more →

    What do Trusted Customers Say?

    We are trusted by several businesses across different industries that deliver smarter solutions and secure customer interactions. Our partners have some real say about our AI voice assistant services.

    The Best in Business

    "The Caller Digital Voice AI platform understands how to handle calls and solve the problem. The human-like tone and language didn't let the customers realize that it was an AI agent. Now, we are not wasting time on unqualified leads, but rather working on genuine leads. It's a great AI automation customer interaction platform."

    Robert Wilson
    Robert Wilson

    Technical Support Head, Industry Solutions

    Outstanding Results

    "We started using their AI voice bot platform for the real estate industry, and this makes our tasks of booking slots for visiting properties, price recording, and others very easy and simple. They just simplified our work, and now we don't have to hire more staff."

    Sarah Johnson
    Sarah Johnson

    Operation Manager, Growth Startup

    Highly Secure & Reliable

    "This AI automation platform is highly secure and safe. It gives you proper data security with hassle-free call performance. We are very impressed with their services because they deliver exactly what we require."

    Emma Davis
    Emma Davis

    Global Support Leader, International Corp.

    Game Changer

    "Caller Digital revolutionized our customer service operations. The multilingual AI voice bot handles complex queries seamlessly, and our customer satisfaction scores have increased by 40%. The implementation was smooth and the support team is exceptional."

    Michael Chen
    Michael Chen

    CEO, TechStart Solutions

    Exceptional Service

    "The AI voice platform handles our appointment bookings, patient follow-ups, and insurance queries with remarkable accuracy. It's like having a full customer service team available 24/7. Our operational efficiency has improved dramatically."

    Priya Sharma
    Priya Sharma

    Director of Operations, HealthCare Plus

    Incredible ROI

    "Since implementing Caller Digital's voice AI solution, our lead conversion rate has increased by 65%. The system handles customer inquiries, order tracking, and support calls effortlessly. Best investment we've made for our business."

    James Mitchell
    James Mitchell

    VP Sales, RetailMax

    Outstanding Support

    "The AI voice bot understands context beautifully and provides accurate information about loan processes, payment reminders, and account queries. Our customers love the instant, professional service, and we've reduced wait times to zero."

    Lisa Rodriguez
    Lisa Rodriguez

    Customer Experience Manager, FinanceFlow

    Transformative Technology

    "Caller Digital's multilingual capabilities are phenomenal. The system handles student inquiries, course information, and enrollment processes in multiple languages with perfect accuracy. It's transformed our global outreach capabilities."

    David Kumar
    David Kumar

    Operations Head, EduTech Innovations

    Flawless Integration

    "The integration with our existing CRM was seamless. The AI handles delivery confirmations, address verifications, and complaint resolution efficiently. Our delivery success rate improved by 30% within the first month."

    Amanda Foster
    Amanda Foster

    Head of Customer Success, LogiTrack

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    Telephony Integration Question

    Telephony integrations connect your voice AI platforms to the phone systems like Twilio, Exotel, or SIP/VoIP. It helps in automation of phone calls, routing, SMS alerts, and maintaining log call data - without any human agent effort

    The automated telephony system reduces wait times, available 24/7, decreases operational costs, higher first-call resolution, scalable handling of calls at the time of peak loads, improves customer interaction and streamlines analytics.

    Yes, you can simply integrate Caller Digital with cloud telephony providers like Twilio and Exitel to seamlessly manage and automate calls within your existing telephony setup.

    Handle more number of calls,No setup cost required so saves money,Work in any on-premise or cloud VoIP system,Better reliability and quality of calls.

    Yes, with the help of Caller Digital you can automate both inbound and outbound calling with AI. It enables sales follow ups, reminders and feedback collection.

    AI call routing in a smart IVR system uses artificial intelligence to analyze the caller intent, tone, context, and history automatically which will further connect to the most suitable AI agent as per the query intent.

    Yes, Caller Digital supports bulk automated SMS alerts, reminders, OTPs, and transactional messages which are triggered by call events.

    Yes. Caller Digital enables AI-driven post-call surveys via voice or SMS. This helps in saving time, increasing response rate, and gives actionable insights without any manual follow-ups.

    Just connect your telephony provider account, configure the API or webhook settings, and choose your call flow. Caller Digital plug-and-play connectors make setup fast and code-light.

    Y24/7 availability for handling calls and queries,Quicker response rates,,Personalized interactions,Reduce operational costs.

    Let's Connect Your Telephony to Intelligence

    Choose Caller Digital's AI voice bot service and streamline your phone calls, boost engagement and get the recording of all the data.

    Caller Digital

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