Overview

    Why Integrations Matter


    In today's fast-paced time, manual working of data transfer, customer interaction and communication takes a lot of time. AI voice integration for customer experience not only increases efficiency but also saves time and costs

    How It Helps in Growth

    Bullet point iconReduce manual work by syncing voice conversations with your CRM
    Bullet point iconCentralize customer history and agent performance data.
    Bullet point iconTrigger automated workflows from voice interactions.
    Bullet point iconImprove personalization with data from third-party tools.
    Network connectivity and integration diagram
    Integration Categories

    CRM Integrations

    Voice bot to CRM sync process and transform your customer data, improves follow-ups, as well as ensures every conversation is tracked by real-time CRM insights.

    Sales Force

    Sync leads, contacts, and call activity automatically

    Zoho CRM

    Update tasks, notes, and conversations in real-time

    HubSpot

    Log AI calls, follow-ups, and outcomes as CRM activity

    Dynamics 365

    Plug & play via APIs or custom connectors with voice AI

    Enterprise System

    Integrate seamlessly with in-house systems and analyse accordingly



    Telephony Integrations

    Connect with your favorite calling platforms while supercharging them with AI and effortlessly enable intelligent call routing.

    Twilio

    Seamless AI voice flows, fallback routing, analytics

    Exotel

    India-first routing with AI handling Tier-1 queries

    Knowlarity

    Inbound & outbound automation, multilingual flows

    Ameyo

    Omnichannel call center automation, workflow management

    Ozonetel

    Combine with AI for smarter voice journeys and experience

    Tech Compatibility Highlights

    { REST:API }
    REST APIs & Webhooks
    WhatsApp Business API
    Google Dialogflow
    AWS Lambda / GCP Function
    Zaphier & Make.com
    { REST:API }
    REST APIs & Webhooks
    WhatsApp Business API
    Google Dialogflow
    AWS Lambda / GCP Function
    Zaphier & Make.com

    The Industries We Serve

    Caller Digital's voice AI platform is trusted across diverse sectors where high-volume communication is key. Whether you're managing customer support, confirmations, reminders, or feedback — our platform automates conversations to help teams scale, serve, and succeed.

    Healthcare & Hospitals

    Industry-specific AI solutions enhance patient experience, manage appointments, reminders, and regularize follow-up calls.

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    Retail & E-commerce

    AI automation for customer support directly tracks orders, failed deliveries, and collects feedback.

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    Telecom

    Confirmation of schedule routine calls, improve lead qualification process, automatically collect and resolve complaints

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    Real Estate

    Automate lead qualification, streamline follow-ups, respond to property inquiries and schedule site visits in a human-like interaction.

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    Education & EdTech

    Intelligent voice bot automate class updates, send fee reminders, and alerts messaged automatically.

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    BFSI

    Voice AI for customer service industries verify details, send payment reminders, and provide a 24/7 call support service.

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    Hospitality

    Automate guest bookings, customer interaction, staying facilities and post-stay feedback for hospitality business.

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    Logistics & Delivery

    A scalable voice bot solution streamlines dealer communication, order confirmation, and delivery status process.

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    Travel & Tourism

    Voice AI solutions for industries like travel & tourism manage itineraries, cancellations, and collection of customer feedback.

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    Insurance

    AI call automation not only accelerates policy servicing but also eases the process of renewals, claims, and onboarding.

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    Data Security

    Enterprise-Ready & Fully Compliant

    Caller Digital prioritizes securing customer engagement by following established compliance standards and offering end-to-end data encryption. We safeguard communications via email, WhatsApp, chat, and voice. International privacy standards met include GDPR, HIPAA, AICPA, and ISO 27001.

    HIPAA Compliant

    HIPAA

    Health Insurance Portability and Accountability Act

    ISO 27001 Certification

    GDPR

    General Data Protection Regulation

    AICPA SOC Certification

    AICPA

    SOC Type 2 Compliant

    ISO 27001 Certification

    ISO 27001

    ISO/IEC 27001:2019 Certification

    What do Trusted Customers Say?

    We are trusted by several businesses across different industries that deliver smarter solutions and secure customer interactions. Our partners have some real say about our AI voice assistant services.

    The Best in Business

    "The Caller Digital Voice AI platform understands how to handle calls and solve the problem. The human-like tone and language didn't let the customers realize that it was an AI agent. Now, we are not wasting time on unqualified leads, but rather working on genuine leads. It's a great AI automation customer interaction platform."

    Robert Wilson
    Robert Wilson

    Technical Support Head, Industry Solutions

    Outstanding Results

    "We started using their AI voice bot platform for the real estate industry, and this makes our tasks of booking slots for visiting properties, price recording, and others very easy and simple. They just simplified our work, and now we don't have to hire more staff."

    Sarah Johnson
    Sarah Johnson

    Operation Manager, Growth Startup

    Highly Secure & Reliable

    "This AI automation platform is highly secure and safe. It gives you proper data security with hassle-free call performance. We are very impressed with their services because they deliver exactly what we require."

    Emma Davis
    Emma Davis

    Global Support Leader, International Corp.

    Game Changer

    "Caller Digital revolutionized our customer service operations. The multilingual AI voice bot handles complex queries seamlessly, and our customer satisfaction scores have increased by 40%. The implementation was smooth and the support team is exceptional."

    Michael Chen
    Michael Chen

    CEO, TechStart Solutions

    Exceptional Service

    "The AI voice platform handles our appointment bookings, patient follow-ups, and insurance queries with remarkable accuracy. It's like having a full customer service team available 24/7. Our operational efficiency has improved dramatically."

    Priya Sharma
    Priya Sharma

    Director of Operations, HealthCare Plus

    Incredible ROI

    "Since implementing Caller Digital's voice AI solution, our lead conversion rate has increased by 65%. The system handles customer inquiries, order tracking, and support calls effortlessly. Best investment we've made for our business."

    James Mitchell
    James Mitchell

    VP Sales, RetailMax

    Outstanding Support

    "The AI voice bot understands context beautifully and provides accurate information about loan processes, payment reminders, and account queries. Our customers love the instant, professional service, and we've reduced wait times to zero."

    Lisa Rodriguez
    Lisa Rodriguez

    Customer Experience Manager, FinanceFlow

    Transformative Technology

    "Caller Digital's multilingual capabilities are phenomenal. The system handles student inquiries, course information, and enrollment processes in multiple languages with perfect accuracy. It's transformed our global outreach capabilities."

    David Kumar
    David Kumar

    Operations Head, EduTech Innovations

    Flawless Integration

    "The integration with our existing CRM was seamless. The AI handles delivery confirmations, address verifications, and complaint resolution efficiently. Our delivery success rate improved by 30% within the first month."

    Amanda Foster
    Amanda Foster

    Head of Customer Success, LogiTrack

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    Frequently Asked Questions

    Caller Digital offers plug-and-play integrations with leading CRMs, telephony platforms, APIs, and workflow tools. You can easily connect your existing tech stack to enable voice automation, real-time data sync, and better customer engagement.

    Yes, Caller Digital supports dual integrations — you can connect both your CRM and telephony tools for a unified communication stack. This enables seamless lead management, voice syncing, and automation across channels.

    Caller Digital uses APIs, webhooks, and no-code platforms like Zapier to sync voice data with third-party tools. This allows real-time CRM updates, call triggers, ticket creation, and analytics integration without manual effort.

    Plug-and-play integration means you can connect Caller Digital's voice AI to your existing CRM or telephony stack without custom coding. It ensures faster deployment, minimal setup, and immediate workflow automation.

    Unified integration improves agent productivity, ensures consistent customer data, enables smart routing, and allows centralized reporting. It eliminates data silos and supports 360° customer visibility.

    AI voice bot integration allows Caller Digital's smart voice agents to work alongside your existing systems. It automates call handling, captures lead information, updates systems in real-time, and reduces manual workload.

    When a voice interaction occurs, Caller Digital's system can instantly trigger predefined workflows—like updating CRM status, sending alerts, or escalating to agents—through real-time API or webhook integrations.

    Yes, Caller Digital provides REST APIs and webhooks, making it easy to connect with custom-built platforms, in-house tools, or industry-specific software solutions.

    Integration is simple: Choose your tools (CRM, telephony, API), use the prebuilt connectors or APIs, and configure triggers or data sync points. Our team also provides support for setup and testing.

    An end-to-end voice automation setup means Caller Digital handles the entire voice journey—from incoming query to CRM update, agent handoff, and analytics—using integrated systems and real-time automation.

    Ready to use Business Tool Integration with AI Voice?

    We'll help you go live quickly with native or custom integrations for CRM, telephony, and support tools. Start automating conversations without changing your working style.

    Caller Digital

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